BIOHACK TRACKER

Terms of Service

Effective Date: 15 June 2026
Last Updated: 20 October 2026
App: Biohack Tracker
Operated by: Broly Group Pty Ltd (ACN 698 980 915), Victoria, Australia
Contact: [email protected]


1. Acceptance of Terms

By downloading, installing, creating an account on, or using Biohack Tracker ("the App"), you agree to be bound by these Terms of Service ("Terms") and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the App.

We may modify these Terms from time to time. We will post updated Terms and change the "Last Updated" date, and will notify you of material changes by email or in-app alert as required by law. Continued use after changes take effect means you accept the revised Terms.


2. Eligibility

You must be at least 18 years old and legally able to enter into these Terms to use the App. By using the App, you represent that you meet these requirements.


3. Description of Service

Biohack Tracker is a personal health-data organisation and educational tool. It allows you to:

The App does NOT:

3.1 Educational features

Several features present general reference information alongside your own data. They are educational prompts only:

3.2 Wearable and imported data

Sleep, heart-rate, breathing, blood-oxygen and temperature values synced from Apple Health or Health Connect, and values parsed from lab reports, come from third-party devices, apps and documents. They are estimates and may be inaccurate or incomplete. Check important values against the original source and with a health professional.

The App is designed to augment, not replace the relationship between you and your healthcare professionals. No provider–patient relationship is created by your use of the App.


4. Medical Disclaimer — Not Medical Advice; Emergencies

READ CAREFULLY. The content, templates, library entries, and insights provided by the App are for educational and informational purposes only. They are not medical advice, diagnosis, or treatment, and are not a substitute for professional medical judgment.

Always seek the advice of your physician or other qualified health provider before beginning, changing, or stopping any medication, peptide, supplement, or protocol, and with any questions about a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read or received through the App.

4.1 Results, summaries and AI features are a guide only

Everything the App shows about your data — lab grading and colour bands, the "Biohack summary", priority markers, the Vitality score, trends, "Worth discussing with your GP" notes, the dose reference indicator, the injection guide, sleep and recovery figures, and every response from the AI Coach or other AI features — is general information and a guide to help you organise your data and prepare questions. It is not health advice, not a diagnosis, not a treatment recommendation and not a dosing instruction, and it is not provided by a doctor, pharmacist or other registered health practitioner.

AI features use a large language model. AI output can be incomplete, out of date or simply wrong, even when it sounds confident, and it only sees the data you have entered or synced. Treat any suggestion as a starting point for a conversation with a qualified health professional — anything further, including any decision to start, stop or change a medication, peptide, supplement, dose or protocol, must be checked with your doctor or another appropriate medical professional. Reference ranges and thresholds used by the App are general population figures and may not apply to you.

You should not rely on the App to detect or rule out any condition. A result being shown as "in range", or no note being shown, does not mean everything is normal.

If you think you may have a medical emergency, call your doctor or emergency services immediately (000 in Australia, or your local emergency number).


5. Assumption of Risk

You acknowledge and agree that you assume all risk for how you use the App and for any substances you choose to use or track. Decisions about substances, doses, and protocols are yours alone and should be made only under the guidance of a qualified health professional. The App never sets a dose for you; any dose you record is one you have chosen and confirmed independently.


6. Acceptable Use & Prohibited Conduct

You agree not to use the App, and not to permit anyone to use the App, to:

Violation may result in immediate suspension or termination of your account.


7. User Responsibilities & Accounts

You agree to provide accurate information where required and to use the App only for lawful, personal, non-commercial purposes. You may create an account using email/password or third-party authentication (e.g., Google Sign-In). You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorised use at [email protected].

You are solely responsible for any health decisions you make based on information organised or presented by the App.


8. Subscriptions, Billing & Refunds

8.1 Tiers and free AI preview

The App is free to download. Using it requires a one-time in-app purchase (the "Lifetime unlock", A$4.99 in Australia at the date above), which unlocks all tracking features, lab PDF import and Photo AI scan (subject to fair-use limits) for the life of the App on your account, with no subscription. An optional paid "Pro" subscription adds the AI features. Any Pro purchase (monthly or annual) also grants the Lifetime unlock on your account permanently: if a Pro subscription ends, you keep the Lifetime unlock and your data, and only the Pro features stop. At the date above, Pro is offered monthly or annually in Australia at A$7.99 per month or A$79.99 per year (prices in other regions are set by the store and shown before purchase). There is no free trial. After the Lifetime unlock you can try a limited free preview of Pro's AI features (currently 6 questions + Biohack analysis), with no payment details and no automatic charge.

8.2 Promotional offers and codes

From time to time we may run introductory or promotional offers or issue promo codes. Offers are redeemed through Apple's or Google's own redemption flow ("Have a code?" in the App), are subject to the store's rules and eligibility (usually new subscribers only), are limited in time and quantity, and may be withdrawn at any time before redemption. After an introductory period ends, the subscription renews at the standard price unless cancelled.

8.3 AI fair-use limits

To keep the service reliable and affordable, AI features are subject to fair-use limits, which may change with notice. At the date above they are: Biohack coach chat (Pro) — 40 messages per day and 400 per month; AI analyses (Pro; for example bloodwork, metabolic, trends, progress-photo and protocol reviews) — 10 per day; Photo AI scan of photographed or scanned lab reports (included with the Lifetime unlock) — 5 per day and 30 per month. The weekly digest is not counted. Limits reset at midnight (daily) and on the 1st (monthly) in your local time. Reaching a limit never affects your tracking, lab grading or reminders.

8.4 Billing

The Lifetime unlock and paid subscriptions are billed through the Apple App Store or Google Play or, if you buy on our website (biohacktracker.ai/buy), by card through our payment processor. Payment is charged to your platform account (or, for a website purchase, to your card) at confirmation of purchase. The Lifetime unlock is a one-time payment and does not renew. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period, and your account is charged for renewal within that window. Current pricing is displayed in the App and may change with notice.

8.5 Cancellation and refunds

You can manage and cancel App Store and Google Play subscriptions in your device's platform settings; a subscription bought on our website can be cancelled from the link in your receipt email or by emailing us. Cancellation takes effect at the end of the current billing period. Deleting your account in the App does not cancel a subscription. Refunds for App Store and Google Play purchases are handled by the platform (Apple or Google) according to its policies and applicable law. Refunds for purchases made on our website are handled by us according to our refund policy and applicable law. Either way, your rights under the Australian Consumer Law are not affected. You can restore a Lifetime unlock or subscription on a new device with "Restore purchases".


9. App Store & Platform Terms

These Terms are between you and Broly Group Pty Ltd, not Apple or Google.


10. User Content & Intellectual Property

All content, code, designs, logos, templates, library content, and materials in the App are owned by us or our licensors and are protected by intellectual-property law. You may not copy, modify, distribute, or create derivative works without our written permission.

You retain ownership of the data you input ("User Content"). You grant us a limited, worldwide, non-exclusive licence to host, process, and display your User Content solely to operate and improve the App for you, as described in our Privacy Policy.

10.1 Shared product catalogue

When you add a product to the supplement catalogue (its name, brand, serving and label details, its barcode, and a photo of the front of the pack), you grant us a worldwide, non-exclusive, royalty-free, perpetual licence to store, display and share that product information and photo with other users of the App, so they can recognise and add the same product. Product entries are not linked to your name. Only photograph the product itself: no people, prescriptions or personal details. We may check, edit, hide or remove any product entry or photo, including entries other users report.

If you choose "Also share with Open Food Facts" when adding a product, you also agree that we may publish that product's label details and front-of-pack photo to Open Food Facts (openfoodfacts.org), a free public product database, where the data is made available under the Open Database License and photos under Creative Commons Attribution-ShareAlike. Anything shared there is public and may be reused by anyone under those licences, and we can't withdraw it once published. We never send your name, email, account details or health data. Sharing is optional and off unless you turn it on for that product.


11. Copyright & Intellectual-Property Complaints

If you believe content in the App infringes your copyright or other intellectual-property rights, contact [email protected] with: a description of the work, the allegedly infringing material and its location, your contact details, and a statement that you have a good-faith belief the use is unauthorised. We will review and, where appropriate, remove the material and may terminate repeat infringers. We handle complaints consistent with the Copyright Act 1968 (Cth) and applicable law.


12. Termination

We may suspend or terminate your access where required for legal, security, or abuse reasons, or for violation of these Terms. You may delete your account at any time from within the App. Upon termination, your right to use the App ceases. Provisions that by their nature should survive — including intellectual property, disclaimers, limitation of liability, indemnity, and dispute resolution — survive termination.


13. Disclaimer of Warranties

To the fullest extent permitted by law, the App is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Information may be inaccurate or incomplete, and the App may be interrupted, delayed, insecure, or error-prone. This clause does not exclude any guarantee that cannot lawfully be excluded (see section 17).


14. Limitation of Liability

To the maximum extent permitted by law, we and our affiliates, officers, directors, employees, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, data, goodwill, or business interruption, including any health-, treatment-, or medication-related outcomes arising from your use of the App.

Where liability cannot be excluded, our aggregate liability is limited to the greater of (i) the amount you paid us in the 12 months before the event giving rise to the claim, or (ii) AUD $100.


15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Broly Group Pty Ltd and its officers, directors, employees, and agents from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your misuse of the App, violation of these Terms, or infringement of the rights of others.


16. Data Security & Breach Notification

We use administrative, technical, and organisational safeguards appropriate to the sensitivity of your data, including encryption in transit and at rest (see the Privacy Policy). No system is perfectly secure. If we experience an eligible data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme of the Privacy Act 1988 (Cth).


17. Governing Law & Disputes

These Terms are governed by the laws of Victoria, Australia. Any dispute should first be raised informally by contacting [email protected]. If unresolved, disputes are subject to the exclusive jurisdiction of the courts of Victoria, Australia, except where applicable law provides otherwise.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded. Where our liability for a failure to comply with a consumer guarantee can be limited, it is limited (at our option) to resupplying the service or paying the cost of resupply. For consumers outside Australia, mandatory consumer-protection laws of your country of residence may also apply.


18. Third-Party Services

The App may integrate with third-party services (e.g., Google Sign-In, Apple Health, Android Health Connect, connected CGM accounts, AI providers, bot protection and payment platforms). Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party services, and their availability may change and is outside our direct control.


19. Changes to These Terms

We may update these Terms prospectively. We will post updated Terms and change the "Last Updated" date, and notify you of material changes as required by law. Your continued use after changes take effect means you accept them.


20. Severability & Miscellaneous

If any provision is found unenforceable, it is modified to the minimum extent necessary and the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them, including in a merger or asset sale. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the App.


21. Contact

For questions about these Terms:

Email: [email protected]
Operated by: Broly Group Pty Ltd (ACN 698 980 915), Victoria, Australia
Response time: Within 48 hours